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Investor Journey

Investor Journey

Understanding the Investor Journey

Investors do not buy homes to live in, they purchase assets to generate returns. They assess builders through rental yield, capital growth potential and construction timeline impact on cash flow. They also need proof your homes attract quality tenants and hold value in their target markets. This guide explains how we help you connect at each stage.

Catalyst

I need to diversify my portfolio

I need to diversify my portfolio

I need to diversify my portfolio

I need to diversify my portfolio

I need to diversify my portfolio

I need to diversify my portfolio

Catalyst

"I need to diversify my portfolio"

The Emotional Triggers

Concern about wealth concentration in existing assets

Sense of opportunity to use equity for portfolio growth

Frustration with low returns from traditional investments

Desire for passive income and tax advantages

Anxiety about choosing the wrong property or builder

Pressure to move while market conditions look favourable

Fear of construction delays affecting returns

Strategic Insight

Investor Journey buy on emotion first, then justify with facts. They're driven by feelings about their changing life, not builder comparisons. Understanding these emotional triggers shapes your brand positioning, messaging framework, and content strategy. This insight informs everything we create for you.

Strategy

How We Help You Connect

01

Investment-Focused Messaging

We translate construction features into investment language. Quality fixtures becomes premium finishes that maximise rental appeal and reduce vacancy risk. Popular floorplan becomes strong tenant demand in the X to Y dollar rental bracket. This messaging framework flows through every investor touchpoint, from your website to your sales presentations.

Content Production

Investment-Focused Messaging

02

Rental Yield Evidence

We create content that shows rental performance for completed projects. Comparable rental rates for your home designs in target suburbs. Vacancy rate data. Tenant quality indicators. Investors want proof of rental income potential before they commit, not vague estimates.

Content Production

SEO

Rental Yield Evidence

03

Financial Calculator Tools

We build interactive tools that help investors evaluate potential. Rental yield calculators, depreciation schedule estimators, and cash flow projections that include loan interest and holding costs. These tools capture investor intent and provide real decision support.

Custom Tool Development

CRO

Financial Calculator Tools

04

Speed-to-Rent Proof

We present evidence of fast lease-up times and quality tenant placement for completed projects. Video testimonials from property managers or previous investor clients explain tenant demand and rental performance. This proves your homes operate as investment vehicles, not only construction projects.

Content Production

Video

Speed-to-Rent Proof

Why This Matters

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Without investment focused positioning, investors place you in the consumer builder category. They need different proof points than owner-occupiers. When your marketing uses their language from the first contact, you attract serious investors who understand the value equation, not price shoppers who never commit.

Which builder maximises my returns?

Which builder maximises my returns?

Which builder maximises my returns?

Which builder maximises my returns?

Which builder maximises my returns?

Which builder maximises my returns?

Awareness

"Which builder maximises my returns?"

What Investors Seek

Rental yield data for completed projects.

Locations with strong tenant demand and capital growth.

Fixed price protection and clear timeline expectations.

Specifications and materials that support strong depreciation.

Evidence of construction quality that limits maintenance.

Builder financial stability and completion guarantees.

Strategic Insight

Show investment performance using real data, not lifestyle benefits. Investors filter by location and rental yield first, design features second. They want properties in proven rental markets with visible tenant demand. Lead with numbers and support them with quality proof.

Strategy

How We Help You Connect

01

Location-First Investment Strategy

We organise content and navigation around investment grade locations. Suburb profiles focus on rental indicators such as median rents, vacancy rates, tenant demographics, capital growth history, and infrastructure development. Search tools allow filtering by projected rental yield and investment criteria, not aesthetic preferences.

Website UX/UI & Development

SEO

Content Production

Location-First Investment Strategy

02

Search Visibility for Investment Intent

We target search phrases investors use. Investment property builders [city]. House and land packages [high-rental suburb]. New build investment [location]. High-yield property [area]. We capture investment search intent, not owner-occupier browsing. Content uses the investment positioning language created in the Catalyst stage.

SEO

Content Production

Search Visibility for Investment Intent

03

Investment-Focused Advertising

We produce advertising that highlights rental yields, capital growth projections, and depreciation benefits. Targeting focuses on property investors, high-income households, and existing homeowners with investment interests. Budget goes to financial publications, property investment platforms, and investor communities, not lifestyle channels.

Social Ads

Performance Display

Ad Creative Development

Investment-Focused Advertising

04

Rental Performance Data

We publish rental rates achieved for completed projects by suburb and home type. Comparable market data shows your homes earning premium rents due to quality and design. Vacancy rate tracking provides reassurance for investors. Transparency supports trust in your investment value proposition.

Content Production

Custom Tool Development

Rental Performance Data

05

Build Timeline Certainty

We document construction timelines by home type and site condition. Video evidence shows on-time completions. Clear completion guarantee terms support confidence. For investors, delays affect cash flow and returns, so timeline certainty is a financial issue, not a simple convenience.

Content Production

Video

Build Timeline Certainty

06

Depreciation Schedule Examples

We present sample depreciation schedules for common specifications showing first-year and total depreciation benefits. Material and fixture selections are explained in terms of depreciation value. This helps investors understand tax benefit components of their return.

Content Production

Depreciation Schedule Examples

Performance Focus

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Engagement rates for investment focused content.

Search visibility for investor specific terms.

Qualified investor enquiry rate, not browsing traffic.

Usage of location based search and filtering.

Prove the numbers work

Prove the numbers work

Prove the numbers work

Prove the numbers work

Prove the numbers work

Prove the numbers work

Consideration

"Prove the numbers work"

What Investors Need

Detailed investment analysis and projections.

Fixed price contracts with clear variation rules.

Construction timeline guarantees and delay penalties.

Quality specifications that attract premium tenants.

Proof of builder stability and completion insurance.

Strategic Insight

Investors expect thorough financial due diligence, not emotional persuasion. They understand construction risk but want protection around it. Reduce uncertainty with transparent contracts, financial guarantees, and strong credibility proof. Show that you have delivered investment properties that performed in line with projections.

Strategy

How We Help You Connect

01

Investment Analysis Tools

We build detailed calculators that provide full investment analysis. Purchase price including all costs. Projected rental income with vacancy allowance. Loan interest and principal payments. Ongoing costs such as rates, insurance, management, and maintenance. Depreciation benefits. Cash flow projections and capital growth scenarios. Export-ready reports support review with accountants or financial advisers. Professional analysis supports their investment decision.

Custom Tool Development

Website UX/UI & Development

Content Production

Investment Analysis Tools

02

Investor Case Studies

We share examples from previous investor clients showing projected versus actual performance. Rental income achieved, capital growth realised, and total return on investment. Video testimonials from investors describe their decision process, construction experience, and outcomes. This is credible proof from people in similar situations and validates the investment case.

Content Production

Video

Investor Case Studies

03

Construction Quality Evidence

We document specifications, materials, and construction standards in detail. We explain why quality matters for investment properties. Faster lease-up, premium rental rates, lower maintenance costs, and stronger capital growth. Video walkthroughs show finish quality and design features that attract quality tenants. Investment returns depend on construction quality as well as location.

Photography & Styling

Video

Content Production

Construction Quality Evidence

04

Property Management Partnerships

We highlight relationships with reputable property managers in your target areas. Prearranged property management services with preferred investor rates. Property manager testimonials describe tenant demand and rental performance for your homes. This reduces friction in the shift from construction to rental income.

Content Production

Property Management Partnerships

05

Investor Nurture Programme

We set up educational email sequences for investors in consideration. Topics include investment property finance, tax benefits of new builds, depreciation strategies, rental market trends in target suburbs, and how to select property managers. This maintains engagement while they evaluate and positions you as a knowledgeable advisor, not only a builder.

Email/SMS Nurture

CRM & Marketing Automation

Content Production

Investor Nurture Programme

Performance Focus

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  • Investment calculator usage and report exports.
  • Case study engagement and video completion.
  • Time spent in the consideration stage.
  • Property manager enquiry conversion rate.

Protect my investment

Protect my investment

Protect my investment

Protect my investment

Protect my investment

Protect my investment

Decision

"Protect my investment"

Decision Drivers

Fixed price contract with construction cost certainty.

Timeline guarantees with clear financial penalty clauses.

Quality specifications confirmed in writing.

Builder insurance and completion protection.

Deposit and progress payment terms that protect capital.

Strategic Insight

Investors value risk control more than speed to market. They make calculated financial decisions, not emotional purchases. Remove uncertainty from the contract process through full documentation and clear protection clauses. Show exactly how their investment is protected if problems arise.

Strategy

How We Help You Connect

01

Investor-Focused Enquiry Process

Enquiry forms capture key investment criteria. Target rental yield, investment timeline, finance pre-approval status, existing investment experience, accountant involvement, and preferred settlement timeframe. Serious investors have multiple contact options, including phone calls, emails, and virtual consultations. Responses are fast and professional and acknowledge their investment focus. No consumer-oriented automated replies.

Landing Pages

CRO

Website UX/UI & Development

Investor-Focused Enquiry Process

02

Investment Sales Process

CRM integration tracks each investor from enquiry to settlement. It records investment criteria, properties viewed, financial analysis completed, contract negotiations, deposit paid, finance approval, construction milestones, and completion. Offline conversion tracking for consultations, contracts and settlements feeds back to advertising platforms. Marketing supports the investment sale through to completion, not only the first enquiry.

CRM & Marketing Automation

Attribution & Integrations

Offline Conversion Tracking

Investment Sales Process

03

High-Intent Campaigns

Paid search targets decision ready investment queries. Investment property available now [location]. House and land packages [suburb]. New build investment [area]. Remarketing to previous site visitors uses investment case studies and rental yield data. Budget focuses on converting serious investors, not low-intent awareness traffic.

Search Ads

Remarketing

High-Intent Campaigns

04

Financial Advisory Support

We provide resources that explain financing structures for investment properties, loan-to-value ratios for investors, cross-collateralisation issues, and negative gearing strategies. We also explain contract terms, progress payment schedules, and builder insurance coverage in clear language. This addresses financial decision barriers before they disrupt the sale. Investors respect builders who understand investment finance complexity.

Content Production

Financial Advisory Support

05

Contract Protection Documentation

We outline investor protections in your contracts in clear terms. Fixed price guarantees. Variation approval process. Timeline penalties. Quality specifications. Completion insurance. Defects liability period. Professional contract summaries give investors confidence in capital protection. Transparent terms attract serious investors rather than pushing them away.

Content Production

Contract Protection Documentation

Performance Focus

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  • First response time for investor enquiries.
  • Enquiry to contract conversion rate for investor segment.
  • Attributed revenue by marketing source.
  • Average time from enquiry to contract signing.
  • Contract value and deposit collection rate.

This investment performed well

This investment performed well

This investment performed well

This investment performed well

This investment performed well

This investment performed well

Advocacy

"This investment performed well"

Advocacy Drivers

Efficiency of a streamlined, hands-off process

Trust in reliable delivery and timelines

Returns that exceeded their projections

Credibility among their network

Building Advocates

Investor clients spend time with other investors who seek proven opportunities. One satisfied investor with strong returns often refers multiple qualified buyers. Make sharing simple and provide ongoing investment support that strengthens the relationship.

Strategy

How We Help You Connect

01

Construction Progress Updates

During construction we send fortnightly photo updates that show progress against the timeline. Video walkthroughs at slab, frame, lock-up, and practical completion stages. A progress dashboard displays current stage and projected completion date. This keeps investors informed, reduces anxiety about delays, and shows professional project management.

Email/SMS Nurture

CRM & Marketing Automation

Video

Construction Progress Updates

02

Pre-Settlement Investment Readiness

We provide timeline and checklist content for investment property settlement. Building insurance, utility connection for tenant use, property management appointment, rental advertising preparation, and depreciation schedule arrangement. A smooth handover gets the property rent ready quickly. Fast transition to rental income improves returns and satisfaction.

Content Production

Email/SMS Nurture

Pre-Settlement Investment Readiness

03

Rental Performance Tracking

We follow up at lease commencement to confirm rental rate and tenant quality. We schedule periodic check-ins at lease renewal. Annual investment performance summaries compare actual results with projections. This shows ongoing interest in their success, not only build completion.

CRM & Marketing Automation

Content Production

Rental Performance Tracking

04

Investor Education Events

We support quarterly investor briefings, virtual or in person, for groups of around fifteen to twenty investors. Topics include market updates for key investment locations, rental market trends, property tax changes, upcoming house and land opportunities, and portfolio diversification strategies. This positions you as an investment property specialist, not simply a builder, and generates repeat purchases and referrals.

Content Production

Investor Education Events

05

Portfolio Growth Opportunities

Existing investor clients receive early access to new opportunities. New land releases in proven locations, limited house and land packages, and early pricing for new projects. Investors with strong results often grow their portfolios. You make further investment with you straightforward.

CRM & Marketing Automation

Email/SMS Nurture

Portfolio Growth Opportunities

06

Referral Partnership Programme

We design a structured referral programme for investor clients. Two to three thousand dollars credit towards their next build when a referred investor settles, not only contracts. A tracking system ensures referral credits are honoured. Investors naturally discuss property in their networks. Appropriate rewards encourage referrals that result in completed sales.

CRM

Marketing Automation

Referral Partnership Programme

07

Media and Awards Recognition

When investor properties achieve strong rental returns or capital growth, we document these stories with client permission for marketing. We pursue industry recognition for investment property outcomes and investor satisfaction. Third-party validation increases credibility with future investor clients.

Content Production

Photography & Styling

Media and Awards Recognition

Performance Focus

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  • Rental lease up times and initial rental rates.
  • Investor satisfaction scores after settlement.
  • Repeat purchase rate from existing investor clients.
  • Referral lead volume and quality from investors.
  • Average time to a second purchase.

Capabilities

What we actually do

01

Marketing

01

SEO

Get found by home buyers and land owners searching for builders in your area. We optimise your website to rank for the searches that matter, driving consistent qualified traffic. Includes keyword research, technical optimisation, content strategy, and ongoing performance tracking.
01

Search Ads

Capture high-intent buyers actively searching for builders right now. We create and manage campaigns that target buyers at the exact moment they're ready to take action. Includes campaign structure, keyword targeting, ad copywriting, bid management, and conversion tracking.
01

Performance Display Advertising

Get found by home buyers and land owners searching for builders in your area. We optimise your website to rank for the searches that matter, driving consistent qualified traffic. Includes keyword research, technical optimisation, content strategy, and ongoing performance tracking.
01

Social Media Advertising

Reach different buyer types with tailored messaging that addresses their specific concerns. First home buyers need different content than downsizers or investors, and we create campaigns that speak to each. Includes audience targeting, creative production, A/B testing, and ongoing optimisation.
01

Email & SMS Nurture Campaigns

Keep buyers engaged throughout the long consideration period with automated, relevant touchpoints. We send the right message at the right time, from post-display visit follow-ups to selection deadline reminders. Includes sequence design, content creation, automation setup, and performance tracking.
01

Remarketing & Retargeting

Stay top of mind with buyers who have already shown interest in your builds. We serve timely, relevant content based on where they are in their journey, from display visit reminders to selection support. Includes cross-channel tracking, dynamic creative, and journey-stage messaging.
02

Design

02

Website Design & Development

Create a digital experience that guides buyers from curiosity to consultation like a helpful sales consultant would. We design fast, intuitive sites with clear paths to display homes, pricing, and booking appointments. Includes UX/UI design, development, mobile optimisation, and CMS setup.
02

Brand Strategy & Guidelines

Establish a distinctive brand that sets you apart from volume builders and resonates with your ideal buyers. We define your positioning, visual identity, and messaging framework to ensure consistency across all touchpoints. Includes brand strategy, logo design, colour palette, typography, and usage guidelines.
02

Digital Ad Creative

Create scroll-stopping ads that feel relevant, not interruptive, at each stage of the buyer journey. We develop creative that addresses specific buyer concerns with proof points that build trust. Includes ad design for social, display, and search, with journey-stage variations and A/B test versions.
02

Content Production

Answer the questions keeping buyers up at night with guides, checklists, and resources that build trust. We create content that reassures buyers throughout their journey, from "how to choose a builder" to "what happens during construction". Includes research, writing, design, and publishing.
03

Technology

03

CRM & Sales Systems Setup

Automate lead routing and follow-up so no opportunity falls through the cracks. We set up systems that assign leads to the right sales rep, track buyer stage, and prompt timely follow-up. Includes CRM configuration, workflow automation, sales pipeline setup, and team training.
03

Marketing Automation

Nurture leads automatically with personalised content based on their behaviour and stage in the journey. We build sophisticated campaigns that feel personal while running on autopilot. Includes automation platform setup, workflow design, email sequences, and integration with your CRM.
03

Offline Conversion Tracking

Close the loop between ad spend and actual revenue by tracking calls, appointments, and contracts. This lets ad platforms optimise for real sales, not just form fills, dramatically improving results over time. Includes tracking setup, CRM integration, and platform configuration.
03

Interactive Tools & Calculators

Engage and qualify buyers with interactive tools that answer their questions while capturing valuable intent signals. Budget calculators, timeline estimators, and style quizzes educate buyers while helping your sales team prioritise follow-up. Includes tool design, development, integration, and analytics.
03

Dashboards & Reporting

See the clear line from marketing spend to revenue with dashboards that show what's working and what's not. We create executive overviews for the big picture and channel deep-dives for tactical decisions. Includes dashboard design, data connection, automated reporting, and QA monitoring.

How we tailor this for your brand

Every module is an option, not a must. We prioritise based on your USPs - e.g., single‑level specialists (emphasise Accessibility Pre‑Brief + Ease‑of‑Living Compare), KDR mastery (add Planning Feasibility Lite for established suburbs), energy performance (lead with Running‑Cost Estimator + spec proof), and lock‑and‑leave communities (strata clarity + security proof).

Let's build what's next, together.

Awards & Recognition

Summit Creative Awards 2022
Hermes Creative Awards 2025
Nyx Awards 2025
Summit Creative Awards 2025
Muse Creative Awards 2025